Your training is:
  • Customized to meet your organizational and individual goals and objectives
  • Based on individual learning styles
  • Taught in small "chunks" so employees remember more
  • Targeted to specific topics to minimize time spent away from work
  • Applied to on the job situations using concepts learned in training
  • Continued with on-going help at no additional cost
  • Evaluated by monitoring and measuring performance

Training offered
Professional Skills Customer Service/Sales Computer Skills
  • Conducting Effective Meetings

  • Team Building

  • Interpersonal Communications

  • Conflict Resolution

  • Challenge to Change

  • Effective Presentations/Effective Writing

  • Basic Telephone Techniques

  • Basic Customer Service

  • Customer Service Supervision

  • Structured Sales Processes

  • Structured Listening

  • Personal Computer Basics

  • Microsoft Word

  • Microsoft Excel

  • Microsoft PowerPoint

  • Microsoft Outlook

  • Microsoft Access

  • Microsoft Project

  • Project Management

  • Other software packages

  • OO Development Methods

  • Process Modeling

  • Data Modeling

  • Open Source Skills
    (PHP, MySQL)

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